State Farm® Insurance Agent Andy Burris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
KC Oguegbu
July 26, 2024
5
out of
5
rating by KC Oguegbu
"Very helpful staff, especially Tabatha."
We responded:
"Hi KC, thanks a bunch for your awesome review! I'm so happy to hear that our staff, especially Tabatha, was able to help you out. If you ever need anything else, don't hesitate to reach out! - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
KeJuan McGee
May 7, 2024
5
out of
5
rating by KeJuan McGee
"Kristen was great! Awesome customer service."
We responded:
"KeJuan, glad to hear you had an awesome experience with Kristen! We appreciate your positive feedback and are pleased to have provided great customer service. If you ever need assistance with your insurance needs, feel free to reach out. Andy Burris - State Farm Insurance Agent, Cartersville, GA"
J Kurney
April 29, 2024
5
out of
5
rating by J Kurney
"Tabatha was very patience and made sure I understood what I was getting and needed. Not only was I able to save money but I better more coverage than with other company! My mortgage will be lower which puts more money in pocket! Thank you"
We responded:
"Thank you, J! We are fortunate to have hard-working team members, like Tabatha, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Tamara Smoot
April 23, 2024
1
out of
5
rating by Tamara Smoot
"Today I received a phone call then a text message from this agency. The text stated, "This is Josee from Andy Burris State Farm. I just caught your voice mail, sorry I missed you. I'm calling to request permission to work on a personalized auto quote for you." I responded that I had not left any messages. The response was, "Our office has your contact information since we quoted your insurance in the past." I responded, I've never asked for a State Farm quote in my life. Ever. The next response was, "We may have received your past request from a third party vendor." I used to be an adjuster for another carrier. I would pay more money NOT to have State Farm based on my personal experiences litigating cases with State Farm which allowed me to see how they low ball cases. If your agency is going to cold call potential clients, your opener shouldn't be a multiple completely false statements."
We responded:
"Tamara, we apologize for the misunderstanding and any inconvenience caused during our recent contact attempt. Your feedback is important, and we'll use it to improve our approach in the future. Thank you for bringing this to our attention. We want to assure you that we understand your preference, and we will respect it by not attempting to contact you any longer."
CMP1993
April 19, 2024
5
out of
5
rating by CMP1993
"Kristen has got to be, without a doubt, the most sincere and genuine person I’ve ever come into contact with. She’s undoubtedly the most helpful customer service oriented person I’ve ever dealt with in any capacity. She was kind, knowledgeable, patient, and wherever she works, will be lucky to have her. Thank you Kristen for all that you did for me and for all that you continue to do for everyone. You’re the best!!"
We responded:
"Thank you for the amazing review! Our team works hard to provide a great insurance experience in Cartersville and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Rodney Stewart
April 15, 2024
5
out of
5
rating by Rodney Stewart
"Fantastic service and very professional. Tabitha was one of most efficient people I have ever dealt with and made the process easy and actually enjoyable. She is the best! I got a better rate with Andy Burris State Farm and the entire staff was so customer friendly!!! 5 stars only because 10 stars was not an option!"
We responded:
"Rodney, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Sean Hulburt
April 10, 2024
5
out of
5
rating by Sean Hulburt
"I appreciate the contact from a real person.not a machine"
We responded:
"Sean, we thank you for leaving us a review! - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
Sherell Jones
March 26, 2024
5
out of
5
rating by Sherell Jones
"Thanks, Tabatha Wright, for your help we are like family."
We responded:
"Wow, Sherell, thank you for the 5-star rating! We are thrilled to hear that Tabatha and our team provided you with exceptional service that made you feel like family. We appreciate your kind words and look forward to continuing to meet your insurance needs. - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
Brittany Garnigan
March 26, 2024
5
out of
5
rating by Brittany Garnigan
"Great and friendly customer service by Tabatha!!!"
We responded:
"Wow, thank you for the glowing review, Brittany! We are thrilled to hear that Tabatha provided you with great and friendly customer service. We appreciate your feedback and look forward to continuing to meet your insurance needs. - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
Buster Hilton
March 12, 2024
5
out of
5
rating by Buster Hilton
"Sandra Hill was friendly, knowledgeable, and patient late in the day setting up new policies to meet the needs of my family."
We responded:
"We love seeing reviews like this, Buster! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Tyler Terry
March 4, 2024
5
out of
5
rating by Tyler Terry
"I had an amazing experience. It was a smooth and easy transition from my old insurance to State Farm! Thank you so much. Thank you also Kristen B. for your help and patience throughout our call!! I really appreciate you!"
We responded:
"Tyler, your five-star rating is sincerely appreciated! Kristen has proven to be an outstanding asset to our team, and we're delighted that she could assist you with your insurance needs."
barbara pratt
February 15, 2024
5
out of
5
rating by barbara pratt
"Josee was the best, she gave me a better deal than expected and was super friendly and really made this experience way more enjoyable!! Thanks Josee so super glad that you were the first call and only call I had to make, you rock!!"
We responded:
"Barbara, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Sammy James
February 10, 2024
5
out of
5
rating by Sammy James
"Tabatha was wonderful! Great experience"
We responded:
"Sammy, thank you for the shoutout for Tabitha! Our office loves being your good neighbor."
Marsha Conner
January 22, 2024
5
out of
5
rating by Marsha Conner
"Thorough, patient, knowledgeable, professional - Kristen made me comfortable and secure throughout the process!"
We responded:
"Marsha, we thank you for the review. Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your insurance policy!"
Bo Edwards
January 3, 2024
5
out of
5
rating by Bo Edwards
"Kristen was great, she was easy to work with and took great care of us."
We responded:
"We are overjoyed by reviews like this, Bo! Kristen always puts our customers first. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Robert Cole
December 29, 2023
5
out of
5
rating by Robert Cole
"Tabitha and the team were fantastic. Highly recommend working with State Farm and Andy Burris."
We responded:
"We love seeing reviews like this, Robert! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Jerry sims
December 27, 2023
5
out of
5
rating by Jerry sims
"Tabatha was very well prepared and able to quickly give me an accurate quote for my auto and home insurance needs. She was able to save me a considerable amount of money and may get suggestions on how to improve my coverage and reduce my cost."
We responded:
"Jerry, thank you for sharing your positive experience with Tabatha! We're thrilled she could provide you with an accurate quote for your auto and home insurance needs while also saving you money. It's great to hear she offered helpful suggestions for improving coverage and reducing costs. We're here to assist you whenever you need us!"
chad kirkendoll
December 12, 2023
5
out of
5
rating by chad kirkendoll
"Great staff at Andy Burris State Farm"
We responded:
"Thank you, Chad, for the five-star rating! We value you and the chance to help you with your insurance needs."
Alan Ponder
December 3, 2023
5
out of
5
rating by Alan Ponder
"The Burris State Farm agency was a great help to me when my previous insurance provider decided to quit the marketplace. Tabatha was friendly and efficient, making sure that I got everything taken care of in one office visit. Much appreciated."
We responded:
"Alan, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
cassidy moore
November 29, 2023
5
out of
5
rating by cassidy moore
"Exceptional service and Exceptional pricing."
We responded:
"Cassidy, thank you! We appreciate your trust in us to take care of your insurance policies."
william waits
November 16, 2023
5
out of
5
rating by william waits
"Kristen was great. She helped me get renters insurance"
We responded:
"William, thank you for the shoutout for Kristen! Our office loves being your good neighbor."
derin berkin
November 14, 2023
5
out of
5
rating by derin berkin
"Kristen was very helpful arranging auto insurance"
We responded:
"Thank you for rating us five stars, Derin! Kristen is a valuable member of our team, and we are happy that she was able to assist you with your insurance needs."
Adam Pellegrini
November 6, 2023
5
out of
5
rating by Adam Pellegrini
"Recieved fantastic help setting up a new account with kristen!! Great customer service."
We responded:
"Adam, your five-star rating is sincerely appreciated! Kristen has proven to be an outstanding asset to our team, and we're delighted that she could assist you with your insurance needs."
Bill Messler
October 27, 2023
5
out of
5
rating by Bill Messler
"I just changed over to State Farm. I spoke with a lot of people the last couple days. But when you speak to someone who cares,that’s when you know you are making the right decision. Thanks to Sandy for being there on the other line. She is the Best! Thank you Sandy for helping me with my insurance needs."
We responded:
"Thank you, Bill, for your positive feedback and for acknowledging the exceptional assistance provided by Sandy. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Zach Cox
October 26, 2023
5
out of
5
rating by Zach Cox
"Great service! Kristen got me better coverage for a better price! Very informative."
We responded:
"We love seeing five-stars, Zach! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."